Customer Service is our primary goal. We understand that Customer Service is a total of what a company does to meet the customers’ expectations. We already have systems to identify what customers expect and we always try our best to make our customers happy.
We want you to have a fantastic shopping experience with us. At www.goherbalsupplements.com, we are always there to respond to customers’ queries and updates. We ensure fast and prompt responses, quick and free shipping as well as follow ups.
We make sure that all the members at www.goherbalsupplements.com are well trained and skilled to provide excellent customer service. We go an extra mile to make our customers satisfied as our main goal is to see all our customers happy.
Usually, all the orders are shipped with 2 to 4 business days after the order is placed. We are unique as we provide FREE SHIPPING of all the orders WORLDWIDE.
It takes 15-20 working days for the delivery of the products. We ship all the orders via AIR MAIL.
As we send all the orders via Air Mail from India, a signature is required at the time of delivery. If the door is locked or there’s no one available to take the parcel, the post office will leave a notice mentioning the details for re-delivery or the pick up. If the items are not claimed within the specified number of days (depending on your country’s postal rules and policies) the item would be returned to us. In case of incomplete or wrong addresses, the items would come back to us. When you re-ship the orders after getting a confirmation you, but in such cases, the shipment charges have to be beared by you. In case you request for a refund, we will deduct the original shipping charges which have already been incurred by us.
Import of herbal products of personal use is not allowed in some countries. Please check your country’s policies before placing an order.
Commitment to privacy:
We understand that your privacy is important. We do not sell the customers’ information to the third parties. We never share your personal information with the outside parties except necessary to complete the delivery of the order.
All the confidential information of electronic transfers and online payments are secure with us. Under no circumstances, we share this information with the third parties.
In case if you are not completely satisfied with your purchase, please send an email on goherbalsupplements.com/contact.html within 7 days to initiate the process of return or exchange. The returned products should be in a sealed and packed condition. We would be deducting the shipping charge spent by us for the delivery of the product.